Damselfly.com.au
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DISCOUNTS

All purchases with the total value of, or above $200 will receive a 10% discount. Please enter the code 10off at the check out if eligible for this offer.


SHIPPING POLICIES


DELIVERY WITHIN AUSTRALIA

Standard deliveries which are 3 kg or below and are sent within Australia will incur a flat fee of $10, delivery is 5-7 days from date of purchase. All other orders will be quoted on request according to the total weight.


Free shipping is applied to all orders over the value of $150.



INTERNATIONAL DELIVERIES

All international postage charges will be quoted according to the destination and total weight of order on request.


(If you wish to track the progress of your order or have any problems regarding delivery, please email info@damselfly.com.au)



RETURNS & EXCHANGES

RETURNS POLICY

Damselfly takes great pride in it's reputation for quality hand made jewellery and accessories.
If you receive a faulty, damaged or incorrect product please contact info@damselfly.com.au within 7 days of receiving the order and we will assist you with an exchange or refund. Alternatively you can call the head office on +61 3 9 489 6240 between 10am and 5pm AEST for further inquiries.


REDUCED OR SALE ITEMS

Any items purchased at a reduced price are not exchangeable for other items and cannot be refunded.



SECURITY & PRIVACY POLICY

We have put in place appropriate physical, electronic, andmanagerial procedures to safeguard and secure the information wecollect online. Your personal information is contained behind securednetworks and is only accessible by a limited number of employees whohave special access rights to such systems. We monitor customer trafficpatterns and site usage to help us develop the design and layout of thesite.


When you enter a contest or other promotional feature, we may ask foryour name, address, and e-mail address so we can administer the contestand notify winners. In addition, we may ask that you fill out a surveyto assist us in getting to know our customers so that we may betterserve you.


Except as otherwise described in this privacy statement, Damselfly will not disclose personal information to any third partyunless we believe that disclosure is necessary: (1) to conform to legalrequirements or to respond to a subpoena, search warrant or other legalprocess received by Damselfly, whether or not a response isrequired by applicable law; (2) to protect our rights; or (3) toprotect the safety of members of the public and users of the service. Damselfly reserves the right to transfer personal informationto a successor in interest that acquires rights to that information asa result of the sale of Damselfly or substantially all of itsassets to that successor in interest.






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